01 · Challenge
Why adoption stalled
A management team was struggling with adoption. We partnered with them to find the cause.
02 · Key findings
62 hidden barriers
We found 62 barriers their metrics never showed, all linked to the organisational environment.
03 · What the assessment revealed
Linked to how people respond to change
Using the LEAD™ Framework, we mapped these to the workforce’s adaptive brain responses, and identified the three patterns driving low adoption.
04 · Business implications
Conditions, not resistance
68% of the low adoption came from structural organisational conditions, not individual resistance to change.
05 · Outcome
Behaviour, not awareness
By Day 16, 78% of participants were still using our tools, a shift in behaviour, not just awareness, moving toward stronger adoption.